{"id":4336,"date":"2024-04-15T03:05:25","date_gmt":"2024-04-14T19:05:25","guid":{"rendered":"https:\/\/webflow.tenten.co\/?p=4336"},"modified":"2024-04-15T03:05:25","modified_gmt":"2024-04-14T19:05:25","slug":"workspace-accounting-and-bills","status":"publish","type":"post","link":"https:\/\/webflow.tenten.co\/en\/workspace-accounting-and-bills\/","title":{"rendered":"Workspace accounting and bills"},"content":{"rendered":"\n<div class=\"docs_rich-text w-richtext\">\n<h6><strong>Useful information: <\/strong>Financial information can only be accessed by the Workspace proprietor and Workspace managers. Discover more on Workspace roles and authorizations.<\/h6>\n<p>During this instructional session, you will be educated on how to: \u00a0<\/p>\n<ol start=\"1\" role=\"list\">\n<li>Inspect your Workspace scheme financial details<\/li>\n<li>Review your Website scheme subscription overview<\/li>\n<li>Examine your bill configurations<\/li>\n<li>Access supplementary financial facts<\/li>\n<li>Check your account balances<\/li>\n<li>Peruse invoices for all Workspace and Website plans<\/li>\n<li>Glimpse at your succeeding bill overview<\/li>\n<li>Review your payment card information<\/li>\n<li>Alter your Workspace scheme\u2019s billing frequency<\/li>\n<li>Comprehend proration and reimbursements<\/li>\n<\/ol>\n<h2>Inspect your Workspace scheme financial details<\/h2>\n<p>To view your Workspace scheme financial details, simply click on <strong>Bills<\/strong> in the left menu. At the very beginning of your Workplace Bill configurations, you will find the expense and frequency of the paid Workspace scheme you are currently utilizing, along with the number of seats in your Workspace. <\/p>\n<p>If you wish to upgrade, downgrade, or modify the billing frequency of your Workspace scheme, click on <strong>Update your Workspace<\/strong>.<\/p>\n<h2>Review your Website scheme subscription overview<\/h2>\n<h6><strong>Note: <\/strong>Website scheme subscriptions are billed independently from your Workspace scheme subscription. The Website scheme subscription summary section will only appear if you have active, paid Website schemes on your websites.<\/h6>\n<p>Navigate to <strong>Billing<\/strong> &gt; <strong>Website scheme subscription summary<\/strong> to acquire a summary of each Website scheme within the current Workspace. The details for each Website scheme subscription comprises of: <\/p>\n<ul role=\"list\">\n<li><strong>Website title <\/strong>\u2014 select to access that particular website\u2019s billing settings<\/li>\n<li><strong>Scheme title<\/strong> \u2014 name of the active Website scheme<\/li>\n<li><strong>Expenditure\/frequency<\/strong> \u2014 the amount you pay and when (monthly or yearly) <\/li>\n<li><strong>Billing start and conclusion dates<\/strong> \u2014 the renewal date of the scheme and the date of expiration<\/li>\n<li><strong>Last invoice<\/strong> \u2014 select <strong>Download<\/strong> to retrieve the most recent invoice for the Website scheme<\/li>\n<\/ul>\n<h2>Examine your bill configurations <\/h2>\n<h6><strong>Note: <\/strong>Bill configurations are only visible if you possess a payment card on record. <\/h6>\n<p>Visit <strong>Billing<\/strong> &gt; <strong>Bill configurations<\/strong> to scrutinize and modify your bill settings for all your Workspace purchases, including Website schemes. Bill settings consist of: <\/p>\n<ul role=\"list\">\n<li><strong>Bill email<\/strong> \u2014 the email address where invoices and receipts are dispatched. Receipts contain a link to download corresponding invoices. In the absence of a bill email here, receipts are dispatched to the Workspace owner\u2019s email on file <\/li>\n<li><strong>Corporate bill profile<\/strong> \u2014 corporate details displayed on invoices (e.g., address, PO number, etc.) <\/li>\n<li><strong>SMS alerts for payment failures<\/strong> \u2014 with this enabled, you will receive text alerts at your designated phone number regarding any payment issues <\/li>\n<\/ul>\n<h2>Access supplementary financial facts<\/h2>\n<p>Head to <strong>Billing<\/strong> &gt; <strong>Supplementary financial facts<\/strong> to revise your <strong>Tax ID number<\/strong> and verify your <strong>Sales tax exemption<\/strong> status. Further information on Tax ID numbers and sales tax exemption status is available.<\/p>\n<h6><strong>Useful information: <\/strong>The Tax ID number field is visible only if your billing location is situated in a VAT ID or GST ID supported region.<\/h6>\n<h2>Inspect your account balances<\/h2>\n<p>Proceed to <strong>Billing<\/strong> &gt; <strong>Balances<\/strong> to explore the available balances for your account and bulk hosting.<\/p>\n<p>For instance, if you procured a yearly scheme and downgraded to a monthly scheme prior to the completion of the yearly billing cycle, the unused time on the yearly scheme would be credited to your account as a balance, or a surplus. <\/p>\n<p>While making a payment for a scheme, Webflow utilizes any existing positive balance before utilizing your active card on record. <\/p>\n<h6><strong>Note: <\/strong>Account balance is not utilized for template transactions.<\/h6>\n<h2>View all invoices for Workspace and Website schemes<\/h2>\n<p>Visit <strong>Billing<\/strong> &gt; <strong>All invoices<\/strong> to witness a compilation of all your Workspace and Website scheme invoices. The ten most recent invoices are immediately visible, and you can tap on <strong>Show more<\/strong> to unveil additional, prior invoices. The details for each invoice encompass: <\/p>\n<ul role=\"list\">\n<li><strong>Invoice date<\/strong> \u2014 the issuance date of your invoice<\/li>\n<li><strong>Bill specifics<\/strong> \u2014 the subject of the invoiced item<\/li>\n<li><strong>Total payment<\/strong> \u2014 the amount paid (or credited) <\/li>\n<li><strong>Invoice<\/strong> \u2014 select <strong>Download PDF<\/strong> to retrieve the invoice<\/li>\n<\/ul>\n<h6><strong>Note: <\/strong>Template invoices are excluded from the <strong>All invoices<\/strong> section. Your template acquisitions and invoices can be located in <strong>Workspace configurations<\/strong> &gt; <strong>Templates<\/strong>. <\/h6>\n<h2>Review a summary of your forthcoming bill <\/h2>\n<p>Visit <strong>Billing<\/strong> &gt; <strong>Next bill summary<\/strong> to inspect the details regarding your forthcoming Website or Workspace scheme payment. You will find information regarding the date and invoice number, the invoiced items, any applicable credit to be deducted from your total, and the overall invoice amount. The invoice billing date also reveals the number of days until the next payment trial. <\/p>\n<h2>Review your payment card details<\/h2>\n<p>Proceed to <strong>Billing<\/strong> &gt; <strong>Payment card <\/strong>segment to manage your existing card. You can examine the current card details, as well as update or delete it. Read more about the acceptable card types and the process to update your card on file.<\/p>\n<h6><strong>Note: <\/strong>Your registered payment card is used for settling all subscriptions linked to your Workspace \u2014 this includes Workspace schemes and Website schemes. <\/h6>\n<h2>Modify your Workspace scheme\u2019s billing cadence <\/h2>\n<p>You have the option to change the billing cadence of your Workspace scheme from yearly to monthly (and vice versa) without necessitating the cancellation of your ongoing plan. Find out more about adjusting your Workspace scheme\u2019s billing cadence. <\/p>\n<h2>Grasp the concept of proration and reimbursements<\/h2>\n<p>Webflow implements proration for alterations to schemes (e.g., upgrades, downgrades, or modifications in billing frequency) based on your existing balance, credits, and the remaining days in your billing cycle. Your prorated expenses and credits will be displayed during checkout. Explore further on proration and reimbursements.<\/p>\n<h6><strong>Note: <\/strong>Refunds are generally not issued (refer to <a href=\"https:\/\/webflow.com\/terms\">section 8 of our Terms of Service<\/a>), and account credit for unused time on a canceled Workspace plan is not automatically provided.<\/h6>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Learn how to manage billing and invoices for your Workspace plan.","protected":false},"author":2,"featured_media":5265,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","footnotes":""},"categories":[289],"tags":[],"class_list":{"0":"post-4336","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-billing-subscriptions","8":"cs-entry"},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/posts\/4336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/comments?post=4336"}],"version-history":[{"count":0,"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/posts\/4336\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/media\/5158"}],"wp:attachment":[{"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/media?parent=4336"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/categories?post=4336"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webflow.tenten.co\/en\/wp-json\/wp\/v2\/tags?post=4336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}