{"id":4572,"date":"2024-04-14T23:59:38","date_gmt":"2024-04-14T15:59:38","guid":{"rendered":"https:\/\/webflow.tenten.co\/?p=4572"},"modified":"2024-04-14T23:59:38","modified_gmt":"2024-04-14T15:59:38","slug":"resolve-issues-with-your-dns-configurations","status":"publish","type":"post","link":"https:\/\/webflow.tenten.co\/en\/resolve-issues-with-your-dns-configurations\/","title":{"rendered":"Resolve issues with your DNS configurations"},"content":{"rendered":"\n
\n

If your personalized domain isn\u2019t directing to Webflow accurately, an error message relating to the connection will display beneath your domain name in Site settings<\/strong> > Publishing<\/strong> tab > Production<\/strong>.\u00a0<\/p>\n

To confirm the correctness of your DNS settings and the accurate mapping of your domain to Webflow, click Check status<\/strong> for each of your domain names. If the connection is re-established, proceed with republishing your site. If not, follow the subsequent steps for troubleshooting.\u00a0<\/p>\n

This session will cover:\u00a0<\/p>\n

    \n
  1. Potential causes of the \u201cIssues detected\u201d error message<\/li>\n
  2. How to rectify your DNS settings\u00a0<\/li>\n<\/ol>\n

    Potential causes of the \u201cIssues detected\u201d error message<\/h2>\n

    Inaccurate nameservers<\/h3>\n

    Custom nameservers are unnecessary for Webflow hosting, so ensure you are utilizing the default nameservers of your registrar or DNS host, or that you are managing your DNS records with the host where your NS records are directed.<\/p>\n

    For assistance, contact your DNS host\u2019s support team or refer to their documentation on nameservers.<\/p>\n

    DNS propagation challenges<\/h3>\n

    Although most DNS providers aim to update your DNS records promptly, various factors, such as TTL (time to live) and internet service providers impact the duration for your site to become visible on your custom domain. DNS modifications may require up to 48 hours to fully disseminate across all locations, although this usually occurs within a few hours. Therefore, patience is sometimes essential for the site to go live.\u00a0<\/p>\n

    Verify the accuracy of your DNS records and monitor the propagation status through a tool like whatsmydns<\/a>. Only the Webflow DNS record values should display as A and CNAME records for your root domain and subdomains.<\/p>\n

    If your domain is still malfunctioning after 48 hours, troubleshoot your DNS settings or seek assistance from your domain provider\u2019s customer service. If your DNS settings are correct but issues persist with your published site, reach out to Webflow’s customer support team<\/a>.<\/p>\n

    Factors influencing DNS propagation speed:<\/p>\n