Adaptation and reimbursements on Workspace and Site subscriptions

Understand proration and refunds in Webflow.

Webflow calculates proportionate adjustments for subscription changes (for instance, enhancements to premium subscription plans, modifications in billing frequency, or transitions between different subscription tiers) based on your current account balance, any available credits, and the number of days remaining in your billing cycle. Your adjusted charge and credits will be displayed during the checkout process.

If you intend to alter your subscription, you can estimate the adjusted charge by using the following formula:

(existing monthly cost ÷ 30) x (remaining days in billing period) – (new monthly cost ÷ 30) x (remaining days in billing period) = Total adjusted charge or credit

The final charge or credit during your subscription change may vary slightly from these calculations.

Refunds are generally not provided (please consult section 8 of our Terms of Service), and credits are not automatically issued for unused time on a paid Site or Workspace subscription that has been downgraded to a free Starter Site or Starter Workspace plan.

Ewan Mak
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