Upon subscribing to any paid Webflow Workspace or Site plan for the first time, we request your payment details to finalize the transaction. This card is stored in your Workspace settings under Billing and is utilized for all forthcoming payments for subscriptions within your Workspace. These subscriptions encompass any paid Workspace plans and paid Site plans added to sites in your Dashboard.
Crucial: When you buy a Site or Workspace plan, the card used for the purchase will be automatically included in your Workspace. You cannot manually append a credit card separately from a purchase. Besides, each Workspace is limited to one credit card (i.e., each Workspace could have a unique card on record).
Worth noting: Billing details can only be accessed by the Workspace owner, Workspace administrators, or site administrators. Discover more about Workspace roles and authorizations.
This session will teach you:
- How to check the active payment card in your Workspace
- How to modify or update your payment card
- How to eliminate the payment card on record
How to view the active payment card in your Workspace
- Access your Dashboard
- Ensure you are in the correct Workspace
- Select Billing from the left sidebar
- Scroll down to the Payment method section
Remark: All purchases of Workspace and Site plans utilize the card designated in your Workspace billing settings.
How to modify or update your payment card
- Navigate to Workspace settings > Billing > Payment method
- Click on Update payment method
- Revise your card details
- Click Save
Remark: You can also edit your Workspace’s active card on record via Site settings > Plans > Payment method if a paid Site plan is associated with the website. Altering the card from Site settings will update the card for the entire Workspace, impacting paid Workspace plans and all paid Site plans.
Supported payment methods
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
Crucial: If you hold a debit card outside the United States, you may need to consult your bank to ascertain if international auto-debit (primarily for recurring payments) is permitted or prohibited for your specific card.
Remark: Presently, we do not support PayPal or Bitcoin payments, though we would appreciate it if you could share your thoughts.
How to delete the payment card on record
Crucial: You must terminate any current Workspace plan(s) or Site plan(s) before erasing your payment card.
- Head to Workspace settings > Billing > Payment method
- Tap on Remove payment method
Remark: You can also erase your Workspace’s active card on file through Site settings > Plans > Payment method if a paid Site plan is affiliated with the website. Deleting the card from Site settings will delete the card for the entire Workspace, affecting paid Workspace plans and all paid Site plans.
- Include or eliminate Workspace spots and members - April 15, 2024
- Centering box summary - April 15, 2024
- Store a site for future reference - April 15, 2024
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