Opinions

Centralize your design feedback and streamline your team’s communication with comments — available for Workspace members and guests.

Opinions enable you to streamline your team’s interaction so you can develop and iterate on your designs more quickly. Workspace members and guests can exchange, evaluate, and resolve feedback without ever departing from the Webflow Designer. 

In this tutorial, you will grasp: 

  1. How to append, modify, erase, and resolve opinions
  2. How to reference Workspace members or guests in opinions
  3. How to inspect and sift through opinions
  4. How to configure opinion email notifications
  5. FAQ

How to append, modify, erase, and resolve opinions

To append an opinion: 

  1. Click the “opinion” icon in the top toolbar to access Opinion mode 
  2. Click the element on the canvas where you wish to append an opinion 
  3. Enter your message in the input field 
  4. Click Post or press Command + Return on Mac (or Control + Return on Windows) to distribute your opinion 

You can alternate between breakpoints to leave opinions on a specific breakpoint. 

Reminder: Opinions left on Collection pages will display on each occurrence of that page. For example, if you append an opinion on a “Blog post” Collection page, your opinion will display on the page for every blog post item in that Collection. 

To alter or delete your opinion, hover over your opinion, click the “three disclosure dots” icon and choose Edit or Delete. You can resolve opinion threads by clicking the “checkmark” icon on the opinion thread.

You can also unresolve and reopen opinion threads from the Opinions panel when the Show resolved filter is activated. Click the opinion in the Opinions panel to unveil the thread on the canvas, then click the “circled checkmark” icon on the opinion thread.

Reminder: If you shift an element with opinions to another section of the canvas, the opinions will move along with it. 

How to reference Workspace members or guests in opinions

You can @mention members or guests of your Workspace to incorporate them in opinion threads and direct their focus to a precise part of your site design. They will receive an email notification containing the site name and the page where your opinion was positioned, along with a link to unveil your opinion in the Designer.

To @mention a member of your Workspace, add a fresh opinion, type “@” in the input field, and select their name from the dropdown that appears. You can type their name after the “@” to refine the results and utilize the Up and Down arrows and Return key to navigate the results and choose their name. 

How to inspect and sift through opinions 

While in Opinion mode, opinions are visible on the canvas and in the Opinions panel. You can tap on opinions in the Opinions panel to expand and observe their threads. You can also expand and view threads on the canvas by clicking the “speech bubble” icon. Unread opinions are highlighted with a blue dot next to the opinion timestamp. 

Reminder: Opinions are not displayed in real time (e.g., don’t update automatically). You will need to refresh your site to notice new opinions. 

You can also filter opinions in the Opinions panel to glimpse opinions solely on the current site page and/or to incorporate resolved opinions. 

To filter opinions, click the “three disclosure dots” icon and select Only on this page and/or Show resolved. Resolved opinions are marked with a checkmark in the Opinions panel. 

You can unresolve and reopen opinion threads when the Show resolved filter is turned on. Click the opinion in the Opinions panel to reveal the thread on the canvas, then click the “circled checkmark” icon on the opinion thread.

How to configure opinion email notifications 

You can select which opinions you get email notifications for (e.g., all opinions or replies only) or deactivate email notifications for opinions entirely. To manage your opinion email notifications, head to the Opinions panel and click the “three disclosure dots” icon. From there, you can select All opinions, Replies & mentions only, or None

Reminder: You will not receive notifications for any opinions you post unless you @mention yourself, irrespective of your email notification settings. 

FAQ

What Workspace roles can engage in opinions? 

All Workspace roles, including guests and commenters, can participate in opinions. Opinions are not accessible for content editors. 

What occurs to opinions when a site is replicated or transferred? 

When a site is replicated, opinions are erased from the fresh, duplicated site. When a site is transferred, opinions are erased from the site. 

What occurs to opinions when a site is restored from a backup? 

Opinions remain when a site is restored from backup. Nonetheless, it is probable that the elements to which the opinions were originally linked may not exist in the backup, thus some opinions may seem out of context. Opinions made on an element that no longer exists will be transferred to the parent element or to the body element.

What occurs to opinions when a site page is erased? 

Erasing a site page eliminates all opinions on that page. 

What occurs to opinions when an element is erased? 

When an element is erased, opinions left on that element are transferred and joined to the parent element of the erased element. 

What occurs to opinions when the author of the opinions is eliminated from the site’s Workspace? 

When an opinion author is eliminated from the site’s Workspace, the opinion remains on the site and the author’s name is listed as “Deactivated user.”  

Can I comment on CMS items in the CMS panel? 

No, it’s not possible to leave comments in the CMS panel. However, you can leave comments on Collection pages. Please note that comments left on Collection pages will appear on each instance of that page. For example, if you leave a comment on a “Blog post” Collection page, your comment will appear on the page for every blog post item in that Collection. 

Can I comment on custom code embeds or interactions?  

Since custom code and interactions don’t appear in the Designer, you can’t leave comments on elements that are created via custom code or only visible via animation. Additionally, you can’t comment on individual elements within a component, or on Collection items in the CMS panel.

Can I delete or modify someone else’s opinions? 

No. You can resolve someone else’s opinion, but you can’t modify or delete it. 

Is there a limit on the number of opinions a specific site can have?

Opinion threads are limited to 1000 per site. Furthermore, each individual opinion thread can have 20 responses.

Will I receive email notifications when an opinion is posted? 

You will receive (or not receive) email notifications based on your preference. The default preference is Replies & mentions only. You can set your preferences (e.g., All opinions, Replies & mentions only, or None) in the Opinions panel. Email notifications are dispatched every 5 minutes.

Ewan Mak
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