Dual-factor validation (2FA)

Dual-factor validation adds an additional level of protection to your account by necessitating two validation components: 

• Your account passcode
• A distinct validation key

Within this guide, you will discover:

1. The process for configuring dual-factor validation
2. How to sign in using dual-factor validation
3. Steps for recovering a misplaced validation key
4. How to deactivate dual-factor validation

Configuring Dual-factor Validation

Initially, ensure that you are signed in. Follow these actions to enable dual-factor validation:

1. Access the Account dropdown in the navigation bar
2. Navigate to Profile settings > Security tab
3. Press Activate dual-factor validation

Subsequently, adhere to the instructions displayed on your screen for establishing your dual-factor validation:

1. Download a dual-factor validation application (e.g., Google Authenticator)
2. Scan the QR code
3. Keep your secure backup codes secure (vital – these will not be visible again!)
4. Input your validation code
5. Press Validate code

Crucial: Specific instructions will offer 8 backup codes during dual-factor validation setup. Ensure to record and safeguard them in a secure location. Each backup code becomes void after one use. To acquire fresh backup codes, deactivate dual-factor validation and then activate it again. In case you exhaust your backup codes or misplace them, contacting customer support will be necessary to disable dual-factor authentication.

Observation: The validation application generates a timed, solitary, six-digit token every 30 seconds. Any expired code will fail to authenticate the login. 

Signing in with Dual-factor Validation

Upon your next login attempt on Webflow, you will be instructed to input your present dual-factor validation code. To access your latest validation code, check within your validation app under your Webflow entry.

Retrieving a Misplaced Validation Code

If you have misplaced the device containing your dual-factor validation app or are unable to fetch your code, the backup codes provided during initial dual-factor validation setup can be utilized.

Running out of backup codes or misplacing them will necessitate reaching out to customer support to disable dual-factor validation on your account.

Deactivating Dual-factor Validation

Ensure you are currently logged in. To deactivate dual-factor validation:

1. Access the Account dropdown in the navigation bar
2. Navigate to Profile settings > Security tab
3. Click “Would you like to turn it off?” within the Dual-factor validation segment
4. Input your current validation code‍
5. Press Validate code to disable dual-factor validation