Charging in Webflow

When you initially sign up for any paid Webflow Workspace plan or Site plan, we require you to enter a payment method to finalize your purchase. This payment card is saved in your Workspace’s Billing settings and will be utilized for all future payments for subscriptions within your Workspace, which includes any paid Workspace plans and paid Site plans attached to sites in your Dashboard.

In this tutorial, you will become familiar with:

1. Managing payments in your Workspace
2. Managing payments for Site plans
3. Frequently asked queries

Managing payments in your Workspace

Your Workspace payment preferences grant you access to all your payment and invoicing particulars, the active card on file, account balances, specifics concerning your Workspace plan subscription, and any Site plan subscriptions associated with your Workspace.

Explore more about Workspace payment details and invoices.

Managing payments for Site plans

You can establish websites in your Workspace Dashboard. Once you decide to host a website, you can introduce a Site plan and publish it on your custom domain. By default, the card on file for your Workspace will be used for your Site plan subscription payments.

Learn more about:

• Site plan features
• Selecting a Site plan

Frequently asked queries

Are Webflow subscriptions automatically renewed?

Paid Webflow subscriptions are automatically renewed at the conclusion of each payment cycle (e.g., each month or each year). Hence, upon subscribing to a paid plan, you automatically trigger a recurring payment for that plan.

Can I halt the automatic renewal of a plan?

Indeed, you can halt the automatic renewal of a plan. Here’s how it works for: 

• Workspace subscriptions
• Site subscriptions

Workspace subscriptions

You can terminate the automatic renewal of a paid Workspace plan by switching your paid plan to a complimentary Starter Workspace plan at any moment. The paid Workspace plan will continue until the end of its billing term.

Site subscriptions

You can cease the automatic renewal of a paid Site plan by reverting your paid plan to a complimentary Starter Site plan. Reverting to a Starter Site plan will promptly terminate the hosting and unpublish your site. 

What does an open invoice status imply?

If you check an invoice for either a Workspace plan or a Site plan, you can verify its status. An “open” status indicates the invoice is concluded and awaits your payment.

A “paid” status denotes that you have successfully settled that invoice.

Worth noting: If a payment was attempted but failed, the invoice will persist in displaying an “open” status.

Can I erase my Webflow account?

You must reach out to customer support to delete your Webflow account. Delve deeper into deleting your account.

Essential: All paid Site plans and paid Workspace plans must be annulled to delete your account.

Does Webflow offer reimbursements?

Typically, we do not provide reimbursements (refer to section 8 of our Terms of Service) and we do not automatically issue an account credit for unused time on a paid Site plan that has been switched to a Starter Site plan. Gain more insights on proration and reimbursements.